Man sues Dunkin’, claims ‘exploding toilet’ covered him in feces

A man walks past a Dunkin’ store on October 26, 2020, in New York City.
Michael M. Santiago/Getty Images

  • A man in Florida is suing Dunkin’ for over $50,000 in damages.
  • Paul Kerouac claimed that a Dunkin’ store toilet exploded in 2022, covering him in debris.
  • In the lawsuit, Kerouac claimed he suffered “severe and long term injuries.”

A man in Florida is suing Dunkin’ for more than $50,000 in damages after claiming a toilet exploded and covered him in feces and urine, according to a lawsuit seen by Business Insider.

Paul Kerouac claimed that in 2022, he suffered “severe and long-term injuries” after the toilet exploded in the men’s room of a Dunkin’ store in Winter Park, Florida.

Kerouac said both he and the interior of the room were “covered with debris, including human feces and urine,” following the incident.

After leaving the room, he said he tried to get help from staff at the store and was told that “they were aware of the ‘problem with the toilet’ as prior incidents with the toilet had occurred,” per the lawsuit.

The suit goes on to say that Kerouac is now in counseling and requires mental health care due to the “trauma” he experienced.

It says he suffered “bodily injury and psychological damages resulting in pain and suffering, disability, permanent and significant emotional injury, mental anguish, loss of the capacity for the enjoyment of life, expense of medical care and treatment.”

Kerouac is seeking more than $50,000 in damages, not including additional costs, interest, or attorneys’ fees.

Dunkin’ is perhaps better known under its former name, Dunkin’ Donuts.

The business rebranded in 2019 in an effort to transform itself into a “beverage-led, on-the-go brand.”

“By simplifying and modernizing our name, while still paying homage to our heritage, we have an opportunity to create an incredible new energy for Dunkin’, both in and outside our stores,” Tony Weisman, Dunkin’ US’ former chief marketing officer, said in a press release prior to the change becoming official.

Dunkin’ did not immediately reply to Business Insider’s request for comment, which was made outside of regular working hours.



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